Symptom
On Launchpad designer, when adding a tile for a catalog and trying to save the tile:
- An error pop-up, "Error (500, Internal Server Error) in OData response for PUT "/sap/opu/odata/UI2/PAGE_BUILDER_CUST/PageChipInstances(pageId='<catalog>',instanceId='<instance_id>')". HTTP request failed Details: An exception was raised" is thrown.
- Browser console log shows the above error.
- Gateway error log (IWFND\error_log) shows "An exception was raised".
- Backend error log (IWBEP\error_log) shows "<Transport_id> is currently being edited by user <user>".
- The problem is not always experienced by the same user and possibly never experienced by other users.
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Environment
SAP NetWeaver 7.4
Product
SAP NetWeaver 7.4
Keywords
Error, 500, Internal, Server, OData, transport, odata, page_builder_cust, PageChipInstances, exception, resource, chip not found, page builder , KBA , CA-FE-FLP-EU , Please use CA-FLP-FE-UI , Problem
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