SAP Knowledge Base Article - Preview

2434971 - Cannot save tile on Launchpad designer due to "500 Internal Server error" in OData response


On Launchpad designer, when adding a tile for a catalog and trying to save the tile:

  • An error pop-up, "Error (500, Internal Server Error) in OData response for PUT "/sap/opu/odata/UI2/PAGE_BUILDER_CUST/PageChipInstances(pageId='<catalog>',instanceId='<instance_id>')". HTTP request failed Details: An exception was raised" is thrown.
  • Browser console log shows the above error.
  • Gateway error log (IWFND\error_log) shows "An exception was raised". 
  • Backend error log (IWBEP\error_log) shows "<Transport_id> is currently being edited by user <user>".
  • The problem is not always experienced by the same user and possibly never experienced by other users.



SAP NetWeaver 7.4


SAP NetWeaver 7.4


Error, 500, Internal, Server, OData, transport, odata, page_builder_cust, PageChipInstances, exception, resource, chip not found, page builder , KBA , CA-FE-FLP-EU , Please use CA-FLP-FE-UI , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.