SAP Knowledge Base Article - Preview

2435017 - How to handle outbound calls with customers who have more than one contact number


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You would like to handle call lists with customers that have more than one contact information, during the outbound campaign in SAP CCtr.



SAP Contact Center


SAP Contact Center, on-premise edition 7.0


Handling customers that have more than one contact number, contacting customer once with two numbers, call list, Outbound campaign, how to, you would like to, Contact Center , KBA , CRM-CCI , Contact Center Infrastructure , How To

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