SAP Knowledge Base Article - Public

2435382 - PRD connection failed - IOException error- error 500


Support has idenitied an issue that prevents the PRD connection from being established. The error recieved when encountering this issue includes:


Plateau Report Designer- connecting to Leanring Management System

Reproducing the Issue

  1. Launch Plateau Report Designer
  2. Try to connect to the Stage instance
  3. the error will be displayed

PRD error.PNG


If you receive this error from all machines and locations, you may need to contact Support in order to confirm if an issue is on-going in the datacenter where your instance is hosted and to receive further information and assistance.



Plateau; failed; failing; connection , KBA , LOD-SF-LMS-PRD , VJDBC Setup or Connection Issues , LOD-SF-LMS , Learning Management System , Problem


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