SAP Knowledge Base Article - Preview

2435587 - Receiving Error: "Initial Verification failed: Error Code [00-00509]. Description: Passport Number must not be specified (Tracking Id: XXXXXXXXX)" [E-Verify] - Onboarding 1.0

Symptom

When trying to click submit Initial Verification I am not able to proceed due to the error message. See below.

Passport.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


Read more...

Environment

SAP SuccessFactors Onboarding 1.0 - All Versions

Product

SAP SuccessFactors Onboarding all versions

Keywords

E-verify, Passport Number Error, Initital Verification Failed, ONB-13886 , KBA , LOD-SF-OBD-EVF , e-Verify , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.