Symptom
-
Admin couldn't delete Jam groups/ Workzone workspace where user wasn't a group admin
-
Content Administration was not an option because they use Basic Edition version.
Environment
- SAP JAM
- SAP Successfactor Workzone
Cause
Content Admin feature is not available in the “Basic” edition of Jam.
Resolution
In order for the customer to delete groups in JAM or workspaces in Workzone who wasn't a member of, they have to use Advanced Edition , Content Admin feature allows the admin to use Content Administration to delete and purge the groups/workspaces
Reference Guide:
https://userapps.support.sap.com/sap/support/knowledge/en/3288155
Keywords
KBA , LOD-SF-JAM , SAP Jam , Problem
Product
SAP SuccessFactors HCM Core 1611