SAP Knowledge Base Article - Public

2435674 - How to delete groups that you're not an admin of?

Symptom

  • Admin couldn't delete Jam groups/ Workzone workspace where  user wasn't a group admin

  • Content Administration was not an option because they use Basic Edition version.

Environment

  •  SAP JAM 
  •  SAP Successfactor Workzone

Cause

Content Admin feature is not available in the “Basic” edition of Jam.

Resolution

In order for the customer to delete groups in JAM or workspaces in Workzone  who wasn't a member of,  they have to use  Advanced  Edition , Content Admin feature  allows the admin to use Content Administration to delete and purge  the  groups/workspaces

Reference Guide:

https://userapps.support.sap.com/sap/support/knowledge/en/3288155

Compliance and Content Administration | SAP Help Portal

Configure Content Administration options | SAP Help Portal

Keywords

KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP SuccessFactors HCM Core 1611