2436104 - Reset New Hire Onboarding activity to NES step in Onboarding 1.0

Customer request to reset activity to the NES step.

SAP SuccessFactors Onboarding 1.0

Wrong data was entered by candidate and need to be corrected

There two solutions for this situation

a) If candidate has status as Uncompleted Section 2 (Uncompleted NES)

As customer to take the following action:

1. Access the activity;
2. Click on the Back button until he/she gets the point where need to correct the wrong data;
3. Correct the data and save

b) If candidate has status Signed

Customer need to raise a ticket with Cloud Prodcut Support

c) Cloud Product Support use  2257579 - How to push an activity to Orientation Step when restarted New Employee Step by customer - Onboarding to resolve the issue.

2257579 - How to push an activity to Orientation Step when restarted New Employee Step by customer - Onboarding

Reset NES, New Employee Step, Uncompleted Section 2, Signed Status, SF, success factors, ONB, OBD, on boarding , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To

SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors Onboarding all versions