2436181 - HTTPS request to SAP Cloud Platform fails

A https client (e.g. Internet Explorer, Chrome, etc. browser, or SAP ERP) wants to send a https request to SAP Could Platform (SAP CP). The https server on SAP CP could be an application or a service like SAP CP Integration. The https calls run well in the past, but break suddenly with an error message similar to this (example from Microsoft Internet Explorer 10):

“There is a problem connecting securely to this website.
The security certificate presented by this website is not secure.
Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server.

You should close this webpage.
Recommended iconClick here to close this webpage.

More information

•If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting.
•When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com.
For more information, see "Certificate Errors" in Internet Explorer Help.”

• SAP Cloud Platform
• Release Independent

SAP CP, rootCA, X.509 certificates, SSL, TLS, certificate expiry, HCI , KBA , BC-NEO-INFR , SAP Neo Infrastructure , BC-NEO-SEC-IAM , Authentication, Authorization(Cloud Platform Neo) , Problem