Symptom
Mentoring tab does not show up in the Career Development Plan even the user does have an active mentoring session.
Environment
SAP SuccessFactors Career Development Plan - Mentoring
Cause
Mentoring tab under Career Development module is only available if the user is either a mentor or mentee in a program, or if there are Open Enrollment Sessions available for the user. Below conditions must be satisfied if you want to access the mentoring tab.
- Mentoring, RBP and Generic Object must be enabled.
- Login user must be mentor or mentee in one program.
- Mentor or mentee must not be delete from the program
- Program must be ACTIVE or COMPLETED.
Resolution
- Create a mentoring program / assign mentee and mentor
- Signup email must be sent
- Mentor and mentee will receive the sign up email.
- Click the link and you will be redirected to the Mentoring tab under Career Development plan
Keywords
KBA , LOD-SF-MEN-ADM , Admin Center and Setttings , LOD-SF-MEN , Mentoring , Problem
Product
SAP SuccessFactors Succession & Development all versions