SAP Knowledge Base Article - Public

2436282 - Mentoring tab does not display in Career Development Plan

Symptom

Mentoring tab does not show up in the Career Development Plan even the user does have an active mentoring session.

Environment

SAP SuccessFactors Career Development Plan - Mentoring

Cause

Mentoring tab under Career Development module is only available if the user is either a mentor or mentee in a program, or if there are Open Enrollment Sessions available for the user. Below conditions must be satisfied if you want to access the mentoring tab.

  • Mentoring, RBP and Generic Object must be enabled.
  • Login user must be mentor or mentee in one program.
  • Mentor or mentee must not be delete from the program
  • Program must be ACTIVE or COMPLETED.

Resolution

  1. Create a mentoring program / assign mentee and mentor
  2. Signup email must be sent
  3. Mentor and mentee will receive the sign up email.
  4. Click the link and you will be redirected to the Mentoring tab under Career Development plan

Keywords

KBA , LOD-SF-MEN-ADM , Admin Center and Setttings , LOD-SF-MEN , Mentoring , Problem

Product

SAP SuccessFactors Succession & Development all versions