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SAP Knowledge Base Article - PreviewSymptom
You use Solution Manager ITMS to handle your incidents. When you execute the PPF Action Send to SAP, the incident remains in status New E0001. Nevertheless, the incident is sent to SAP.
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Environment
- Solution Manager 7.1
- Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
SMIV_VAR_SEND_SAP, SMIN_VAR_SEND_SAP, ZMIV_VAR_SEND_SAP, SMIN_VAR_SEND_SAP_AUTO, ZMIN_VAR_SEND_SAP_AUTO , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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