You use Solution Manager ITMS to handle your incidents. When you execute the PPF Action Send to SAP, the incident remains in status New E0001. Nevertheless, the incident is sent to SAP.
- Solution Manager 7.1
- Solution Manager 7.2
SMIV_VAR_SEND_SAP, SMIN_VAR_SEND_SAP, ZMIV_VAR_SEND_SAP, SMIN_VAR_SEND_SAP_AUTO, ZMIN_VAR_SEND_SAP_AUTO , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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