SAP Knowledge Base Article - Public

2437359 - Changes Made on Recruiting Group Not Reflected on Existing Job Requisitions

Symptom

A newly added group member isn't on the list on an existing job requisition.

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

  1. From the Admin Center > Manage Recruiting Groups > select a group to be updated (ex. Hiring Managers).
  2. Add the new member.
  3. Click Done to save.
  4. From Recruiting > Job Requisitions > select the requisition that needs change for the Hiring Manager.
  5. Click 'Find User' for Hiring Manager.
  6. Notice the newly added member isn't on the list.

Cause

The system is not able to determine the correct group to be searched. The same group name is existing in the following sections:

  • Admin Center > Manage Permission Groups
  • User > Settings > Groups (which can be a user-specific dynamic group)

Resolution

Group names should always be unique. Change the name of the permission group or the name of the dynamic group as they have no dependencies, unlike Recruiting Group, which name is also defined in the job requisition XML template.

Keywords

sf, success factors, RCM , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions