SAP Knowledge Base Article - Public

2437536 - Training Request CSV - some columns missing data

Symptom

When we export the training request data from the Training planner we are missing student data for some of the requests

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Environment

SuccessFactors Learning Management System (LMS)

Cause

All the requests missing user data are Supervisor or Training manager generated.

TRA2.PNG

In standard Training Planner functionality, a Primary Supervisor or Organization Training Manager may add a "bulk request" for a specified number of seats for an Item or external course.

They may then use a "select employees" function to identify specific users for whom some or all of these seats are intended. When the Training Request Data report is produced for this Organization, the bulk requests are included--for example, 20 requested seats = 20 lines in the report.
However, the selected employees to occupy these seats are not identified.

Resolution

This is currently sumitted as an enhancement request to the functionality.

Please vote for the following idea: https://influence.sap.com/D41922

See Also

2413374 - LMS Training Planner - Knowledge Support and Tips

2270380 - Training Planner Report Export Not showing Rejected Requests

2383124 - Learning: Export Training request button missing in training planner

Keywords

KBA , LOD-SF-LMS-TRA , Training Planner , Product Enhancement

Product

SAP SuccessFactors HCM Core 1611