Symptom
When we export the training request data from the Training planner we are missing student data for some of the requests
Environment
SuccessFactors Learning Management System (LMS)
Cause
All the requests missing user data are Supervisor or Training manager generated.
In standard Training Planner functionality, a Primary Supervisor or Organization Training Manager may add a "bulk request" for a specified number of seats for an Item or external course.
They may then use a "select employees" function to identify specific users for whom some or all of these seats are intended. When the Training Request Data report is produced for this Organization, the bulk requests are included--for example, 20 requested seats = 20 lines in the report.
However, the selected employees to occupy these seats are not identified.
Resolution
This is currently sumitted as an enhancement request to the functionality.
Please vote for the following idea: https://influence.sap.com/D41922
See Also
2413374 - LMS Training Planner - Knowledge Support and Tips
2270380 - Training Planner Report Export Not showing Rejected Requests
2383124 - Learning: Export Training request button missing in training planner
Keywords
KBA , LOD-SF-LMS-TRA , Training Planner , Product Enhancement