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2437562 - Sales Order not updated after BOP run

Symptom

  • You run /SAPAPO/BOP for a selection of Sales Orders. However, one of them is not updated in ECC as per changes from BOP results.
  • If you access ECC inbound queue (SMQ2), you observe stuck CFCO* queue with RETRY status (Command to tRFC/qRFC: Execute LUW again) referring to that Sales Order:

SYSFAIL.jpg

  • If you double click the error status, you’ll find the below information in the logs:

Sales document XXXXXXXX is currently being processed (by user XXXXX)

Sales document XXXXXX was not changed

Object XXXXX currently locked


SYSFAIL2.jpg


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Environment

  • SAP Supply Chain Management (SCM)
  • SAP Advanced Planning and Optimization (SCM-APO)
  • SAP Supply Chain Management global Available-to-Promise (SCM-APO-ATP)

Product

SAP Supply Chain Management 2005 ; SAP Supply Chain Management 2007 ; SAP Supply Chain Management 4.0 ; SAP Supply Chain Management 4.1 ; SAP Supply Chain Management 7.0 ; SAP enhancement package 1 for SAP Supply Chain Management 7.0 ; SAP enhancement package 2 for SAP Supply Chain Management 7.0 ; SAP enhancement package 3 for SAP Supply Chain Management 7.0 ; SAP enhancement package 4 for SAP Supply Chain Management 7.0

Keywords

SO not updated, sales order not updated after BOP, locked order, BOP error, rejected order, Message No. V1042, V1042 , KBA , SCM-APO-ATP-BOP , Backorder Processing , SCM-APO-ATP , Global Available-to-Promise , Problem

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