SAP Knowledge Base Article - Public

2438216 - Position Reclassification automatically creates new Position and does not update the "To Be Hired" Position


Employee's Job Information was changed having Event Reason with Follow-Up Activity in Position of "Position Reclassification". However, the Position in "To Be Hired" status was not updated. Instead, the system creates a new Position.

As per Position Reclassification description, the system searches the all existing position in "To Be Hired" status below the higher-level position of the current position employee is assigned. When there is no same available position found, that's the time, a new position is created by the system.

This is not happening as there is an existing Position in "To Be Hired" status that should be updated instead of the system creating a new one.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


SAP SuccessFactors Employee Central

Reproducing the Issue

  1. View User's Employee File
  2. Take Action > Change Job Info and Comp Info
  3. Use an Event Reason with Follow-Up Activity in Position of "Position Reclassification"
  4. Update Work Schedule (This is field is included in the job2pos sync).
    See Position Management Handbook for more information about Job Info to Position Sync:

  5. Submit changes

Expected Result: Existing Position in "To be Hired" status will be updated.

Actual Result: New Position is automatically created.


This is due to the configuration in Position Management Settings. It is possible for the system to not search for existing position and automatically create a new one whenever Position Reclassification is used if "Search for Position in Position Reclassification" is set to "No".

Search for Position in Position Reclassification.jpg


Set the "Search for Position in Position Reclassification" to "Yes" if you want to search existing position first instead of the system creating a new one.


FAQ - Additional Information

Q) Where can I get Guide?

A) Guide: Employee Central Position Management

    Chapter: Set Follow-Up Activity in Position Field

See Also

  • 2353049 - Setting Follow-up activity in Position on the Event Reason
  • 2318852 - Employee Central - Position Management


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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions