SAP Knowledge Base Article - Preview

2438271 - Adobe Connect Installation Error DBProcessAction and InstallerDeployAction Unexpected Fatal Error

Symptom

After adobe connect installation, adobe connect server is not starting, it is showing two non fetal errors in installation log as following

  • Custom Action: com.adobe.connectpro.install.action.server.DBProcessAction Status: ERROR Additional Notes: ERROR - class com.adobe.connectpro.install.action.server.DBProcessAction.install() Unexpected Fatal Error:
  • Custom Action: com.adobe.connectpro.install.action.server.PostStageAction Status: SUCCESSFUL Custom Action: com.adobe.connectpro.install.action.server.InstallerDeployAction Status: ERROR Additional Notes: ERROR - class com.adobe.connectpro.install.action.server.InstallerDeployAction.install() Unexpected Fatal Error:


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Environment

Adobe Connect

Product

SAP Acrobat Connect Professional Learning 7.0 by Adobe ; SAP ERP 6.0

Keywords

KBA , XX-PART-ADB-CON , Adobe Connect , Problem

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