SAP Knowledge Base Article - Public

2438812 - Check Tool: How to use Check Tool to check if there are any Orphan Person ID Externals in the system. (OrphanPerson)

Symptom

Check Tool is available to check for existing Data and Configuration issues. For this article, we would focus on identifying Orphaned Person IDs for your instance.

  • Orphaned Person IDs could cause a host of problems e.g. Import issues, proxy issues, application errors when navigating to an Employee's page and etc.
  • Person ID external is considered to be an orphan if it neither has dependent nor does it has an employment

 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

Please refer to article 2287959 - Person ID External already exists

Cause

Check Tool was introduced to check for Data issues and Configuration issues. We have EC Core included on the Check Tool category and we would be able to search for Orphaned Person IDs from the system directly from your live or test instance.

Resolution

Enable Check Tool:

To enable access to the Check Tool, please follow the guidance given in this article: 2472648 - Check Tool: How to check your Employee Central Configuration

 

Running the check "Check if there are any Orphan Person ID Externals in the system. (OrphanPerson)":

  1. Select EC Core from the Application Category Dropdown:Employee Central Core
  2. Area : person
  3. click on : Go
  4. Expand the Person category:
  5. Click on the Left most column of the Check if there are any Orphan Person ID Externals in the system category and then click "Run Check".




Note :  To Verify Records: Here- Data Inspector 

  • Use Data Inspector to confirm orphan status
  • Check Table_PER_PERSON for Person ID details 
  • Review audit logs for deletion history
  • Example Orphan Person ID = 4402 

FAQ - Additional Information

Q) How to remove the orphaned person ID?

A) Refer to the below KBA to remove the orphaned person ID's: 2786737 - How to delete an orphaned Person ID with Compound Delete functionality.

Q) to Find Dependent Person Id or Related Person Id External?

A) Run a Canvas Report:3277779 - How to Find Dependent Person Id or Related Person Id External

See Also

  • 2786737 - How to delete an orphaned Person ID with Compound Delete functionality.
  • 3375924 - How To check User Status Via Data inspector  

  • 2287959 - Person ID External already exists
  • 3277779 - How to Find Dependent Person Id or Related Person Id External
  • 2472648 - Check Tool: How to check your Employee Central Configuration
  • 2375294 - How to use the Compound Delete for Employee Central (Mass Delete Grid Portlet Data)
  • 2859043 - Manage Login Accounts tool
  • 2785629 - Check Tool: How to use Check Tool to check for duplicate usernames
  • 2214831 - Is there a way to remove the case sensitivity of Usernames in SuccessFactors?
  • 3396997 - [H2 2023] User Account management check tool enhancement
  • 2392253 - How To Modify Employee User ID - SAP for Me
  • 2336779 - Invalid HRIS Sync Mapping Configuration " HRIS Sync Job Failure"
  • 2183239 - How to Hide a Username from the People Search in SuccessFactors
  • 2493579 - Employee Central: Person/User IDs Used Within Employee Central - SuccessFactors Employee Profile
  • 2730512 - Changing Username - Error Username already exists, please choose another one - Platform BizX
  • 3221452 - Duplicate username error
  • 2457516 - Cannot update/ modify username,
  • 2686245 - Edit of System Fields Through Employee Profile UI: Username, Login Method, Status, User ID - SuccessFactors Employee Profile
  • 0002545988 - How to Purge/Delete users in SuccessFactors  

  • 0003375924 - How To check User Status Via Data inspector

Keywords

hris-element-id,HRIS Element ID,externalCode,  User ID/Person ID External, Person ID, Check tool, orphaned person IDs, how to identify orphaned person IDs, report of orphaned person IDs, employee data issues, Check if there are any Orphan Person ID Externals in the system. (OrphanPerson), OrphanPerson,HRIS Element, HRIS Element ID,  Identifier, Data inspector , KBA , LOD-SF-EC-ADM , Admin Tools (EC Core only) , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions