SAP Knowledge Base Article - Public

2438830 - Job Info to Position Sync not working with Off Cycle Event Batch

Symptom

An Off Cycle Event Batch was created to update some fields in Job Information. It is working as for jobInfo fields update. However, the jobInfo to Position sync configured is not being triggered after the off cycle event batch run.

This jobInfo to Position sync works fine for Employee Self Serviece (ESS) or Manager Self Service (MSS).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Create an Off Cycle Event Batch with a rule to update Job Info record;
  2. Run the Off Cycle Event job;
  3. Check if Employee's Job Info record was updated;

    Result: Job Info record was updated.

  4. Check if Position was updated based on changes from step 3

    Result: Position record remains the same, not updated.

Conclusion:

An Employee record is existing in the system that satisfies the rule from Off Cycle Event Batch.

Job Info to Position Sync is configured and working for ESS and MSS.

Cause

An option must be enabled in Position Management Settings.

Resolution

To enable it, set the flag "Execute Reclassification or Transfer" to "Yes" in Position Management Settings.

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Please Note: The position update may take a while as this is executed asynchronous after job infos are changed.

See Also

  • 2719010 - Employee Central - Off Cycle Event Batch
  • 2727185 - Employee Central - Off Cycle Event Batch: How the Scheduled Job Works
  • 2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

Job2Pos, Off Cycle Event, synchronize job information to position, job information update, position update, ECT-69123 , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-POS-PTJ , Position to Job Information Sync , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions