SAP Knowledge Base Article - Public

2438897 - Ask for Feedback - Disable the external email address feedback option - Performance Management

Symptom

How do we disable the option "Add external Email Address" in the Ask For Feedback page?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Performance Management

Resolution

By default, the Ask for Feedback page allows employees to request feedback from internal employees and external users.

You can choose to gather feedback from internal employees only. In which case, the option for external stakeholders will not be displayed.

To hide "Add external Email address" option, go to Admin Center > Form Template Settings > [Select the template] > Check the option Disable the external email address feedback option. > Click Update Form Template to save the changes. The changes will apply to live forms.

Form Template Settings with new switch.png

Keywords

ask for feedback, Disable the external email address feedback option , KBA , LOD-SF-PM-FBK , Feedback: Get Feedback, Ask for Feedback, etc. , How To

Product

SAP SuccessFactors Performance & Goals all versions