Symptom
- After accesing the upgraded portal a portal runtime exceptions, like the one below is shown:
com.sap.portal.pcm.Title
! Portal runtime error
An exception occured while processing your request. Send the exception ID to your portal administrator.
Exception ID HH:mm_DD/MM/YY_ServerNodeID
See log file for details
- Upon checking the Default_Trace file for the exception id, the following stack trace is found:
HH:mm_DD/MM/YY_ServerNodeID
[EXCEPTION]
com.sapportals.portal.prt.runtime.PortalRuntimeException: There is no portal component associated with the following context: pcd:portal_content/<PATH_TO_AFFECTED_CONTENT/<AFFECTED_CONTENT>
at com.sap.portal.prt.component.PortalComponentContext.<init>(PortalComponentContext.java:93)
at com.sap.portal.prt.component.PortalComponentContextFactory.createPortalComponentContext(PortalComponentContextFactory.java:185)
at com.sap.portal.prt.component.PortalComponentContextFactory.getPortalComponentContext(PortalComponentContextFactory.java:82)
at com.sap.portal.prt.component.PortalComponentContextFactory.getPortalComponentContext(PortalComponentContextFactory.java:55)
at com.sap.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:407)
at com.sapportals.portal.pb.PageBuilder.createIviewProfile(PageBuilder.java:508)
at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:454)
at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:285)
at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:713)
(...)
- The portal was upgraded from a NW 7.0X to a 7.XX. For example, NW 7.01 to NW 7.50.
Read more...
Environment
- SAP NW Enterprise Portal;
- ESS / MSS (Empoyee Self Service / Manager Serf Service) portal add-ons.
Product
SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3
Keywords
ESS; MSS; NW 7.0X; upgrade; exception; , KBA , CA-MSS-HCM , Manager Self-service (HR) , EP-PIN-PRT , Portal Runtime , BC-PIN-PCD , PCD Generic Layer Services , Problem
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