SAP Knowledge Base Article - Public

2438967 - Workforce Analytics - calculated rate abnormally high (e.g. > 100%)


For certain categories in the structure and analysis options, a calculated rate in WFA (e.g. Termination Rate) is abnormally high, possibly much greater than 100%.


SAP SuccessFactors Workforce Analytics


Calculated measures like Termination Rate often use Average Headcount measures as their denominator.  If an area has been empty for most of a reporting period then its EOP headcount might be a positive integer but its average headcount could be less than one.  If there has been even one termination, the correct termination rate may well be a positive integer divided by a fraction, to equal greater than one or 100%. 

If there is one termination for an area with an average headcount of 0.2, for example, the termination rate for the area will be 1 / 0.2 = 5 = 500%.


To prevent the calculation taking into account long periods where an area was empty, try viewing the results by quarter or month instead of year.  That said, results like these might look strange but are usually correct according to the specified calculation.


KBA , LOD-SF-WFA-WA , Workforce Anaytics , Problem


SAP SuccessFactors Workforce Analytics 1608