SAP Knowledge Base Article - Preview

2438976 - Payment Information: "Sorry, you should provide the main payment method" when adding second record

Symptom

Customer gets the error message "Sorry, you should provide the main payment method" when adding second Payment Information record. The first record already has Main Payment Method for the field Pay Type.


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Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

Pay Type, Sorry you should provide the main payment method, main payment method, payment information error, error, payment information, second record, second payment information record, payment info, personal information, ECT-65529   , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem

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