Symptom
When users are completing the courses they are getting marked as complete and recorded in Learning history, but items are not getting removed from the Learning Plan.
Environment
SAP SuccessFactors Learning
Cause
If you have users in multiple time zones and when the assigner is a day ahead of the assignee, completions would not grant credit for the assignment because of time and date conversion.
Resolution
We have the option to allow users who have completed an assignment within 24 hours of a new assignment to get credit.
This can be turned on using a new setting, following the steps below:
- Naviaget to System Admin
- Configuration
- Global Variables
- Grant Credit for Events Completed the Day before Assignment Date - Enable it
If you have users in multiple time zones, then Grant Credit for Events Completed the Day before Assignment Date is useful for you.
Keywords
Grant Credit for Events Completed the Day before Assignment Date, Item not getting removed from learning plan, learning plan, items
, KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CNT , Content , Problem