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2439455 - Unable to load list of users from Central Management Console (CMC)

Symptom

  • In the Central Management Console (CMC), the list of users do not get displayed when clicking on userlist.
  • In the End to End traces, following error messages are found.

(.\secplugin3rd.cpp:1537) Try to get attribute prop ID:42 from plugin:secSAPR3
secSAPR3: CSecSAPR3Binding::GetAttributesInternal() start with 6 IDs
(d:\a42sr64\src\platform.library.common\authentication\sapauthen\secsapr3helpers.h:234) object id: 55719AEB9DAA1641AA2E350F551B73F4:FOXDW does not contain sysid and client id separators, assume it is just a user
secSAPR3: CSecSAPR3Binding::XRFCCnxBrokerMap[]
Registered TraceLog callback with RfcInstallPassportManager successfully
secSAPR3: Rev 2: CSecSAPR3Binding::XRFCCnxBroker::BorrowConnection()
secSAPR3: No connection was available in the pool. Current outstanding connections versus max allowed: 10 vs. 10
secSAPR3: Too many outstanding connections. Waiting for one to return dead or alive...


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • Any supported operating system

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CMC, userlist, SAP BW, secSAPR3, search, authentication, slow, fetch, retrieve, unable, does not contain sysid and client id separators, assume it is just a user, No connection was available in the pool, Too many outstanding connections. Waiting for one to return dead or alive, cms crash hang load 4.0 4.1 4.2 BI 4.x , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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