Symptom
Correct State Withholding form was not generated.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SucessFactors Onboarding 1.0
Cause
The WorkState key contains the incorrect value.
It's not recommended to use the key "WorkState" as a property of Corporate Structure as the use of key WorkState during the process will stop the corporate structure from calculating the key automatically.
Please see below incorrect settings:
Resolution
The key "WorkState" is very important in Onboarding application and used for calculation of the "State Withholding forms" and special "State forms", e.g. NY WTPA form.
This key is always calculated by corporate structure settings.
To determine what level will be used for WorkState calculation, it's required to perform the following steps:
- Navigate to Super Admin site
- Open property "Form I-9 Company Level" and select necessary level for your process
- Navigate Onboarding application/ Reference Files/Corporate Structure and fill out column "State" for the selected level from previous point.
Keywords
WorkState, Compliance, Panel, Onboarding, Key, Calculation, Corporate, Structure, Location, Level, Company, Form, I9, Form, State, Canada , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem