2440158 - PENDING state for all scheduled jobs - jobserver is running but jobserverchild does not start

• Scheduled jobs stay in PENDING state in instance manager
• Following error seen in High level Adaptive Job Server (AJS) logs:
  "Subprocess (Job Server Child) could not be started. Reason: Couldn't get IJob interface or writing IAudit: Pipe exception. Reason: jobserverchild (ReplicationSchedulingService WebIJavaSchedulingService, 0, Timeout waiting for Child [752] to register ([120]seconds)."
• Affects all scheduled jobs (Web intelligence reports, Lifecycle Management (LCM) / Promotion Management]
• No logs created for Adaptive Job Server (AJS)
• Promotion through enhanced Change and Transport System (CTS+) fails with the following errors:
  java.io.IOException: Connection reset
  Highest return code is 12
  Ended with return code:  ===> 12 <===

• Running the AJS child process through the command line directly (extracted from the AJS traces) returns the following error:

  Exception in thread "main" java.lang.NoClassDefFoundError:
  
  Caused by: java.lang.ClassNotFoundException:
  at java.net.URLClassLoader$1.run(URLClassLoader.java:255)
  at java.security.AccessController.doPrivileged(Native Method)
  at java.net.URLClassLoader.findClass(URLClassLoader.java:243)
  at java.lang.ClassLoader.loadClass(ClassLoader.java:372)
  at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:344)
  at java.lang.ClassLoader.loadClass(ClassLoader.java:313)
  Could not find the main class: . Program will exit.                                                           

• SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
• Windows
• Wily Introscope

KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem