SAP Knowledge Base Article - Public

2440222 - SAP Jam - Unable to add an LMS item to a SAP Jam Group

Symptom

Customer is saying that they can only add LMS items to a SAP Jam Group that they have created or are an admin of.

Environment

SAP Jam Collaboration

Cause

This is expected behavior.

Resolution

In order to add a learning item to a SAP Jam Group, you must be an admin of that group.  If you are not an admin of the group, you cannot add it to the course. Therefore, the learning administrator who wants to add a Jam group to a course, must also be an admin of the jam group.   They don’t have to have created the group, but they must be a group admin.

Keywords

LMS<Learning,Item,Group,Course,Admin , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-LMS , Learning Management System , How To

Product

SAP Jam Collaboration all versions