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2440321 - My Inbox item count is zero but there are items in the app


  • Scenario specific tile has been configured for custom approval using the Extended Task Id (TS00008267_WS90000002_0000000004)
  • There are items in the app, but count on Tile remains to be '0'
  • If configured using simple task type(TS00008267) then it works fine



SAP Netweaver 7.5


SAP NetWeaver 7.5


Fiori, My Inbox, zero Items, 0 Items, No Items, AllItems parameter, Fiori App zero items, Item count 0, Item count zero, Count '0' on Tile, Dynamic Tile, Scenario Definition, Scenario ID, Custom Task, Generic Task, ID, id, task id, scenario specific, extended Task, SImple Task , KBA , CA-INB-FIO , Fiori UI for My Inbox Application , Problem

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