2440359 - Task Revise Supplier Invoice Not Available in Home Work Center for Processing

The approver has returned a supplier invoice to the responsible employee for revision. However, the task is not visible to the employee in the inbox view under the Home work center.

SAP Business ByDesign

1. Go to the Home Work Center.
2. Go to the Work View
3. Go to the Inbox subview.
4. Query Open Items.
5. Employee Responsible cannot see the Task – Revise Supplier Invoice.

The Task – Revise Supplier Invoice will be visible only in the Work view of the Supplier Invoicing work center for Employee Responsible. The functionality for In Revision tasks to be visible in Inbox view is not supported.

To find the relevant Supplier Invoice in In Revision status, go to the Supplier Invoicing work center, then to the Work- Tasks View.

Once there, the Employee Responsible/Accountants can respond to the task by choosing one of the following courses of action:

• Check the comments of the approver or contact the approver directly.
• If necessary, change the supplier invoice and post it again.
• Block the supplier invoice.
• Void the supplier invoice to end the supplier invoicing process.

The task is completed and removed from the worklist when the supplier invoice is posted again or voided.

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