SAP Knowledge Base Article - Preview

2440478 - In list results "Export to Microsoft Excel" issues like "Unable to open xxxxx. Cannot download the information you requested"

Symptom

When in a list, in Internet Explorer Right-click mouse function "Export to Microsoft Excel" is used

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Issues like "Unable to open  xxxxx. Cannot download the information you requested" happens

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Environment

  • SAP Customer Relationship Management (CRM) 
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CA-WUI-UI , User Interface , How To

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