SAP Knowledge Base Article - Public

2440588 - Is there anyway to remove all users that are logged into an instance?

Symptom

  • Is there anyway to remove all users that are logged into an instance?

  • Can I kick all users out of an instance if they are signed in?

Environment

  • SAP SuccessFactors HXM Suite

Reproducing the Issue

Remove all the users that are currently logged into SF instance

Cause

Currently functionality not supported as part of current design framework

Resolution

  • There is no option available to kick users out of an instance/ remove users who are currently logged in.
  • We cannot forcibly logout all users from instance
  • This is an enhancement request.For detailed steps on how to raise an enhancement request please follow the Knowledge Base Article (KBA) 2090228 on "How to submit an enhancement request".

     

Work Around:

1.We can remove login permission of the user if we want users to not access to BizX.This will only remove the access permission , it won't remove the     logged in users from the instance and won't close the browser session.

  • For non-RBP enabled instances, is the user in the default user group? 
    • Users must be in the default group.
  • For RBP enabled instances does the user have login permission?
    • To be able to login, the user needs to have "User Login" permission as referred on this KBA 2410089.

2.  Soft purge will make the users inactive but it will only help in deactivating the instance access to the  users. No Changes in the force logout of users from instance.Once purge completed successfully , the user will not have access to the instance.

For Soft purge or  User Permanent or Hard Purge feature, refer KBA 2392076 

See Also

2410089 - RBP: How to check Login Permission?

2317944 - [SSO] SAML 2.0 Provisioning Guide for BizX - Troubleshooting Tips and Tricks - Common Errors and Resolutions

Keywords

remove users logged in ,log out automatically, user session ends, remove users in bulk , remove BizX access , KBA , LOD-SF-PLT-LPG , Log In Page Issues (Non SSO) , Product Enhancement

Product

SAP SuccessFactors HCM Core all versions