Symptom
The symptoms below might appear at random:
- The “Analysis” ribbon on the Excel tool-bar disappearing at random, requiring users to go to the COM add-ins menu and manually re-check the Analysis add-in. The Analysis icon reappears after doing so.
- Same symptoms as above, but the Ribbon does not reappear upon re-checking the add-in. The user is forced to open Analysis for Excel through the desktop Start menu. The Analysis icon reappears after doing so.
- After performing both troubleshooting methods above, the Analysis add-in is still not working.
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Environment
- SAP BusinessObjects Analysis 2.0, edition for Microsoft Office
- SAP BusinessObjects Analysis 2.1, edition for Microsoft Office
- SAP BusinessObjects Analysis 2.2, edition for Microsoft Office
- SAP BusinessObjects Analysis 2.3, edition for Microsoft Office
Product
SAP BusinessObjects Analysis 2.0, edition for Microsoft Office ; SAP BusinessObjects Analysis 2.1, edition for Microsoft Office ; SAP BusinessObjects Analysis 2.2, edition for Microsoft Office ; SAP BusinessObjects Analysis 2.3, edition for Microsoft Office
Keywords
Analysis for Office, AO, A4O, toolbar, ribbon , KBA , BI-RA-AO-XLA , Excel Addin , Problem
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