SAP Knowledge Base Article - Public

2440818 - Object error when accessing Mentoring Program


  • You are experiencing an "[object Object]" error when trying to access a Mentoring program
  • You are experiencing long program loading times or unable to edit a Mentoring Program


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Refresh the OData API Metadata Cache, and this should resolve the issue.

To perform this refresh, you will need to ensure you have a user that has permission to this tool.  You can find this permission within the Role Based Permission(RBP) section "Manage Integration Tools"


After permissioning this, you can find the OData API Metadata Refresh and Export tool by navigating to Admin Center > Company Settings


Once in this tool, simply click the "Refresh" button next to "Refresh Metadata Cache" and wait for the completion message.


If you are still experiencing issues after performing this refresh, please submit an case to Cloud Product Support under the LOD-SF-MEN component so they may investigate your issue further.


Successfactors, SFSF, PMGM, Mentoring, CDP, Object Object, Mentoring error, permissions , KBA , LOD-SF-MEN , Mentoring , Problem


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