SAP Knowledge Base Article - Preview

2440835 - Proxy Behavior for SAP Jam and Learning

Symptom

  • Learning/Jam option missing from home menu when proxying
  • Unable to use module picker to navigate to Learning/Jam after using "proxy now" in BizX
  • Direct access to Learning / Jam is working while on proxy
  • "The requested operation is not available" error is encountered when using proxy and navigating to Learning Administration or using the Take Course or Learning Approvals tile
  • After proxying, it is possible to access Learning Administration or take courses on behalf of the user via the Take Courses tile


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Environment

  • SAP SuccessFactors HXM Suite
  • SAP Jam Collaboration
  • SAP SuccessFactors Learning

Product

SAP Jam Collaboration all versions ; SAP SuccessFactors HCM suite all versions ; SAP SuccessFactors Learning all versions

Keywords

BizX, LMS, learning, dropdown, tile, home page, drop, down, menu, learning, admin, administration, error, proxy, access, complete, training, behalf, others, not, available, behavior, feature, logic, permission, ACS, provisioning , KBA , plc-28508 , ki2111 , LOD-SF-PLT-PRX , Proxy , LOD-SF-LMS , Learning Management System , LOD-SF-JAM , SAP Jam , Problem

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