Symptom
- Crystal Report when scheduled shows status as successful, however email is not received.
- 'Send to' email destination option works.
- Receive following error in Job Server Child logs for schedule workflow :
Destinations::DestDLL::load(): unable to load dll (progid[CrystalEnterprise.Smtp]location[D:/Crystalserver2016/SAP BusinessObjects Enterprise XI 4.0/win32_x86//dest_CrystalEnterprise_Smtp.dll]). Reason [Loading shared object failed. First tried to load library D:/Crystalserver2016/SAP BusinessObjects Enterprise XI 4.0/win32_x86//dest_CrystalEnterprise_Smtp.dll and failed because of error: [The specified procedure could not be found.]
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.0/4.1/4.2 (BI)
- Microsoft Windows Server
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
AJS, schedule, email, destination dll, smtp, BI, 4.0, 4.1, 4.2, email not sent, recieved, success, complete, Destinations::DestDLL::load():unable to load dll , Reason [Loading shared object failed. First tried to load library, dest_CrystalEnterprise_Smtp.dll and failed because of error: [The specified procedure could not be found.] , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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