Symptom
Employees can't leave comments for Group Goals 2.0 or Team Goals in their goal plan, but they can comment on Personal goals.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Goal Management
Reproducing the Issue
- In your goal plan you have field-definition id="comments" type="comment" defined
- In your goal plan xml you have given read and write permissions for the comment field for employees
- Employees can leave comments for Personal Goals, but it does not work for Group Goals 2.0 or Team Goals
Cause
This is caused by a misconfiguration in your goal plan xml - cascade-update="push-down" - see example below:
<field-definition id="comments" type="comment" required="false" detail="false" viewdefault="on" showlabel="true" field-show-coaching-advisor="false" cascade-update="push-down">
<field-label>comments</field-label>
<field-description>comments</field-description>
</field-definition>
Resolution
- This needs to be corrected to cascade-update="regular" - this will give the employees the ability to leave comments on all their goals, not just Personal Goals.
- The difference is: "push down" means that field will behave the same as group goals v1, so will only be editable to the group goal owner - same logic applies to team goals. If you want the comment field to be editable for team goal members, you need to set the attribute to "regular".
Keywords
SuccessFactors, SF, Goals, comments, team goals, group goals, personal goals, individual goals, write permission , KBA , LOD-SF-GM-GG , Group Goals & Team Goals , Problem