SAP Knowledge Base Article - Public

2442351 - New Role not Appearing in the Permission Sync - Onboarding 1.0


Created a new role in Bizx  and this role is not appearing in the permission sync.

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SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Created a new role under Admin Center
  2. Manage Permission Roles
  3. A nightly permission sync runs, but the new role did not appear in the permission sync.


There was a filter in the permission sync which was not included in the new role that was created.


  1. Items to check if your new role does not appear in the permission sync.
  2. Go to Reports>Ad Hoc Reports> ONB Permission Sync> Select Edit your permission sync by going to Ad hoc reports
    Permissions sync 1.png
  3. Select Filter then check to see if you have a filter for your permission sync. In the example below there is a filter for Manage Onboarding 1.0 Permissions.
    The new role must have Manage Onboarding 1.0 Permissions to appear on the Permission Sync.
    Permissions sync 2.png


Permission Sync, New Roles, New Groups, Group not appearing , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem


SAP SuccessFactors Onboarding all versions