Symptom
After installing C4C Quote integration to DocuSign, you see that Send With Docu Sign button on the UI is not enabled.
Reproducing the Issue
- Go to Sales Work Center.
- Open any Quote.
- Go to DocuSign Tab.
- Send with DocuSign button is not enabled.
Cause
If the Approval status of the Sales Quote is set to Approval Neccessary, then Send With DocuSign will no be enabled.
Resolution
Please check the approval status of sales quote. If approval status is "Approval not required" or "Approved" then only Send With DocuSign button gets enabled.
Keywords
KBA , AP-RC-BDS-1O , ByDesign Studio OneOffs , How To
Product
SAP Business ByDesign all versions