2442408 - Due By drop down not populating in Notification

Symptom

Due By drop down is not populating in notification or
Due By drop down is empty

Environment

All DC

Reproducing the Issue

1. Create a Notification
2. select the Process
3. click on Due By drop down to select the value
4. No value populating / empty drop down
FDue by empty.JPG

Cause

Missing configuration for the selected process in Super Admin

Resolution

Note : Super Admin access is needed.

1. Login to Super Admin
2. Click on processes and click on Due Dates option for the affected process
due dates 1.JPG

3. On clicking , There will be no Due dates
due dates 2.JPG

4. Add Due dates here and same will reflect in drop down.

Keywords

Due By empty
Due By missing
Due by Notification
Due by Crossboarding
Due by dropdown empty , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem

Product

SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508