Symptom
The Discounts from the contract is copied to the documents which were created as a follow up document of this contract even though the contract is not valid.
Reproducing the Issue
- Go to the Sales Orders work center.
- Select the Sales Orders view.
- Select the respective sales order and click on View All.
- Go to the Items tab.
You notice that the Discounts of the items were applied from the contract the sales order is based on, eventhough the contract is Not Valid.
Cause
The pricing details such as the discount is always passed on to follow up documents created from a contract.
Resolution
This is the expected System behaviour.
We suggest you can use any of the below workarounds:
A) Add the Contract ID to each line-item individulaly.
B) You can update update the pricing in the sales order manually using the following steps:
- Go to the Sales Orders work center.
- Select the Sales Orders view.
- Select the respective sales order and click on View All.
- Navigate to the Pricing and Invoicing tab and the Pricing subtab.
- In the section Total Pricing click on the Update Pricing button and select the Completely option.
This will remove all the discounts and prices, and you can enter all the details manually.
Keywords
KBA , AP-SLO , Sales Order Processing , Product Enhancement