SAP Knowledge Base Article - Preview

2443192 - Some Double Byte Characters cannot be displayed correctly in Information Design Tool and Web Intelligence document

Symptom

  • After setting all client configuration per KBA note 1599417, some double byte Characters cannot still be displayed correctly in Information Design Tool and Web Intelligence document
  • Some double byte Characters display garbled
  • Sometimes, double byte Characters cannot be returned with error:
    • IDT: "Conversion from UTF8 to UCS2 failed : Generic application exception"
    • WebI: "Error on Execute: Generic application exception"


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • Information Design Tool (IDT)
  • Universe Design Tool (UDT)
  • Web Intelligence (Webi)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

IDT, WebI, double, charset, chinese , korean, japanese, characters, question marks, ? , NLS_LANG , squares, unicode, double-byte, cyrillic, asian, russian, hebrew, arabic, thai, hindi , biSL, Generic application exception, UTF8, UCS2 , KBA , BI-BIP-SL , Semantic Layer , BI-RA-WBI , Web Intelligence , BI-BIP-IDT , Information design tool , BI-BIP-UDT , Universe Design Tool , Problem

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