Symptom
- After setting all client configuration per KBA note 1599417, some double byte Characters cannot still be displayed correctly in Information Design Tool and Web Intelligence document
- Some double byte Characters display garbled
- Sometimes, double byte Characters cannot be returned with error:
- IDT: "Conversion from UTF8 to UCS2 failed : Generic application exception"
- WebI: "Error on Execute: Generic application exception"
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Environment
- SAP BusinessObjects Business Intelligence platform 4.x
- Information Design Tool (IDT)
- Universe Design Tool (UDT)
- Web Intelligence (Webi)
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
IDT, WebI, double, charset, chinese , korean, japanese, characters, question marks, ? , NLS_LANG , squares, unicode, double-byte, cyrillic, asian, russian, hebrew, arabic, thai, hindi , biSL, Generic application exception, UTF8, UCS2 , KBA , BI-BIP-SL , Semantic Layer , BI-RA-WBI , Web Intelligence , BI-BIP-IDT , Information design tool , BI-BIP-UDT , Universe Design Tool , Problem
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