/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
If our customers want to open an case for Agentry products, they need to know which component and subcomponent to choose and search KBA/Notes successfully for assistance.
By choosing the incorrect component, they cannot find the useful information and cases would be dispatched to the wrong Product Support area.
Read more...
Environment
- SAP Mobile Platform 3.x
- SAP Agentry Client
- SAP Agentry Editor
- SAP Work Manager
- SAP Inventory Manager
- SAP Sales Manager
- SAP Service Manager
- Agentry Add-On
Product
SAP CRM Service Manager all versions ; SAP ERP 6.0 ; SAP Inventory Manager all versions ; SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0 ; SAP Sales Manager all versions ; SAP Work Manager all versions
Keywords
SMP, Agentry, Work Manager, Sales Manager, Service Manager, Inventory Manager, Add On, Client, Editor, Component , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)