Symptom
The Gender field was configured as Talent Flag in Provisioning > Org Chart XML, but the icons do not appear in the Succession org chart.
Environment
SAP SuccessFactors Succession Management
Reproducing the Issue
- Go to Succession > Succession Org Chart;
- Search for a sample user;
- Click the display options and verify that gender is selected, but it is not showing in the position node for the users.
Cause
This may be caused due to a Picklist association with the standard element Gender in the Data Model, which is not supported, as Gender is a string field.
Wrong code example in Data Model:
<standard-element id="gender" max-length="2" required="true" matrix-filter="false">
<label>Gender</label>
<picklist id="gender"/>
</standard-element>
Resolution
- Remove Picklist id tag from standard element gender;
- Instead of using integer number in the value section of the XML code in "Edit Org Chart Configuration", it is necessary to use the supported values for Gender field:
- F for Female
- M for Male
- D for Undeclared
- U for Unknown
- O for Others
Code example in Org Chart XML:
<iconSetOption index="3" key="gender" target="both">
<type>iconset</type>
<label>Gender</label>
<label lang="en-US">Gender</label>
<iconset>
<icon>
<image>square_green</image>
<label>Male</label>
<value>M</value>
</icon>
<icon>
<image>square_yellow</image>
<label>Female</label>
<value>F</value>
</icon>
<icon>
<image>square_blue</image>
<label>Undeclared</label>
<value>D</value>
</icon>
<icon>
<image>square_orange</image>
<label>Unknown</label>
<value>U</value>
</icon>
<icon>
<image>square_grey</image>
<label>Others</label>
<value>O</value>
</icon>
</iconset>
</iconSetOption>
Keywords
gender, talent flag, succession org chart, SOCv12, icon, not showing, female, male, undeclared, others, unknown, SOC, new gender values , KBA , LOD-SF-SCM-ORG , Succession Org Chart , Problem
Product
SAP SuccessFactors Succession & Development all versions