Symptom
When you try to add a contingent worker, you can fill all the data on the sections below:
- Identity information;
- Personal Information;
- Contingent Worker Assignment Information;
But when you finish the section Contingent Worker Assignment Information and click on continue you get an application error and the section Work Order Information is not loaded.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
- Contingent Worker
Reproducing the Issue
- Go to Add Contingent worker;
- Fill the data needed for the sections: Identity information, Personal Information, Contingent Worker Assignment Information;
- Click on Continue;
- Get the application error;
- Click on OK;
- See that the section Work Order Information is not loaded;
Cause
The UI configuration for Work Order Information is Hard Coded and must have an specific name in manage configuration UI.
The name of the configuration must be WorkOrderPortletForAddNewCWF, otherwise it won't work.
For more information Visit our Help page:
Resolution
To solve this problem, please create one UI configuration with the name requested.
Keywords
CWF, Contingent Worker, Application Error, add contingent worker , KBA , LOD-SF-EC-CWF , Contingent Workforce , How To
SAP Knowledge Base Article - Public