SAP Knowledge Base Article - Public

2444331 - Reports - Unrated rating not showing when reporting PM forms on Adhoc after default labels change - Performance Management

Symptom

When reporting on PM Forms the custom unrated rating label is not displayed in the Adhoc Reports or Dashboards.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. On the Performance form, add a custom label in the Unable to Rate field:

    unable to rate.png

  2. Launch a new form - the custom rating label is visible in the rating scale in the form:

    rating on form.png

  3. Create an Adhoc report - the custom rating label is not visible in the Adhoc report - it still shows as "Too New To Rate":

    rating in adhoc.png

Resolution

  • Currently, the Ad Hoc report is only able to pull two values: Unrated and Too New Too Rate;
  • It will display Unrated when no rating is selected. 
  • It will display "Too New to Rate" when you choose to give the unrated-rating.
  • If <unrated-rating> is explicitly selected, then its string value is being exported as the rating in the rating column.
  • Ad Hoc is not able to pull the custom labels you set for the "Too New To Rate" rating in the Performance form e.g. "New Employee - no rating".

Keywords

Reporting, adhoc, too new to rate, unrated-rating, dashboard, custom labels, unrated, not showing, pm forms, reporting, analytics, default, labels , KBA , csg_q , LOD-SF-PM-REP , Reporting & Analytics, Data Imports & Exports , LOD-SF-PM-RAT , Ratings and Weights , Problem

Product

SAP SuccessFactors Performance & Goals all versions