Symptom
When reporting on PM Forms or 360 review forms, the custom unrated rating label is not displayed in the Adhoc Reports, canvas or Dashboards.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Performance Management
SAP SuccessFactors 360 Reviews
Reproducing the Issue
1. On the Performance form/360 reviews form template, add a custom label in the Unable to Rate field, here is the example of a goal section:
*You can also configure it via xml. Please refer to the kba here for more details: 2479560.
2. Launch a new form - the custom rating label is visible in the rating scale in the form:
3. Create an Adhoc report and pull the rating for goal or competency - the custom rating label is not visible in the Adhoc report or Canvas - it shows "Too New To Rate":
Cause
This is the current expected behavior.
Resolution
- The report will display "Unrated" when no rating is selected (in database, the rating value is stored as -1972).
- It will display "Too New to Rate" when you choose to give the unrated-rating (in database, the rating value is stored as -1971).
- Ad Hoc is not able to pull the custom labels you set for the "Too New To Rate" rating in the Performance form e.g. "New Employee - no rating".
See Also
Keywords
Reporting, adhoc, too new to rate, unrated-rating, dashboard, custom labels, unrated, not showing, pm forms, reporting, analytics, default, labels, -1971, -1972, unrated rating, canvas, report, label, custom, 360 review, 360, goal rating, competency rating, rating label , KBA , csg_q , LOD-SF-PM-REP , Reporting & Analytics, Data Imports & Exports , LOD-SF-PM-RAT , Ratings and Weights , Problem