Symptom
- Tomcat completely stuck / unresponsive - /BOE/CMC or /BOE/BI not responding
- Tomcat stderr logs show:
INFO [ContainerBackgroundProcessor[StandardEngine[Catalina]]] org.apache.catalina.webresources.Cache.backgroundProcess The background cache eviction process was unable to free [10] percent of the cache for Context [/explorer] - consider increasing the maximum size of the cache. After eviction approximately [56,921] KB of data remained in the cache.
WARNING [http-nio-8080-exec-83] org.apache.catalina.webresources.Cache.getResource Unable to add the resource at [/index.jsp] to the cache because there was insufficient free space available after evicting expired cache entries - consider increasing the maximum size of the cache
WARNING [http-nio-8080-exec-84] org.apache.catalina.webresources.Cache.getResource Unable to add the resource at [/config.jsp] to the cache because there was insufficient free space available after evicting expired cache entries - consider increasing the maximum size of the cache
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x
- Windows
- Linux/Unix
- Tomcat
Product
Keywords
Tomcat,cache,hang,unresponsive,CMC,BI Launchpad,stderr,cache size,increasing,SAP BusinessOjects, BI, 4.2, 4.3,thread,BI web application , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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