SAP Knowledge Base Article - Public

2444491 - Issue will be fixed in upcoming release - Onboarding

Symptom

This article reviews the course of action for a ticket being addressed in a patch or a specific release.

Environment

SAP SuccessFactors Onboarding

Resolution

Once a ticket has been targeted to a specific release the ticket can be set to "Solution Provided".
The customer can then follow Release Notes updates in our Customer Community Portal and attend any product webinars
scheduled prior to the release to track the fixes.

Additional Information Regarding Fixes

1. SAP SuccessFactors performs all testing and development in Quality Assurance environments and not in customer production instances.

2. Fixes address the specific behaviour initially reported and confirmed by our Quality Assurance instance.  It may not have covered
   secondary or related issues that may become apparent or remain after the official release.

3. Some fixes will only apply to new forms or processeses going forward.

4. Customers should perform tests after the official release date.  If any issues are reported or identified we will require
    a new case to report the specifics based on new replication details of the new build your instance will now be on.

Keywords

  • Release issues
  • Successfactors Onboarding
, KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508