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2444532 - CPI processes and tasks hang while "Sending task to agent" - SAP Cloud Platform Integration for Data Services

Symptom

  • CPI shows "Sending task to the agent" or "Sending process to the agent" status indefinitely.
  • DSOnPremisAgent*.log shows, some of the following errors
    • java.lang.IllegalStateException: Connection pool shut down
    • Error fetch request from cloud
    • org.apache.http.impl.execchain.RetryExec execute 
    • INFO: I/O exception (org.apache.http.NoHttpResponseException) caught when processing request
    • <timestamp> INFO: executing http post requestPOST https://integration.onDemand.com/DSoD/agentmanager/unregister_agent HTTP/1.1
    • <timestamp> INFO: unregister with cloud response content: OK
  • If problem occurs after upgrade or install, Install_<timestamp>.log shows the following error even though install/upgrade completes successfully
    • INFO : Execute Command: dbstop.exe –y dsod_agent_repo
      INFO : Return Code: 255


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Environment

  • SAP Cloud Platform Integration for Data Services

Product

SAP Cloud Integration for data services 1.0

Keywords

LOD-HCI-DS, process, stalled, hung, frozen, communication, mds_request, jobexec_request , KBA , LOD-HCI-DS , HANA Cloud Integration for Data Services , EIM-HCI , SAP HANA Cloud Integration (Data Services) , Problem

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