SAP Knowledge Base Article - Public

2444554 - Active offer detail template not available

Symptom

User uploaded 2 offer detail templates in provisioning however only one template is showing in the dropdown menu when generating an offer approval for a candidate

offer.PNG

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Cause

Uploaded offer detail template named "Manager Requisition - SubStatus" is named identically to one of the Job Requisition XML template (Highlighted in yellow)

offer.PNG

job req template.PNG

Resolution

Make sure that you have a unique template name for your job requisition XML templates and offer detail templates to avoid this kind of issue.

Keywords

offer detail, job requisition, not available , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions