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SAP Knowledge Base Article - PreviewSymptom
After performing a "move-in" or "move to other premise", the phone number from the business partner (BP) is deleted.
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Environment
- SAP CRM-IU - CRM for Utilities
- SAP IS-U/CCS - Industry Solution for Utilities / Customer Care & Service
Product
SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP ERP all versions
Keywords
Einzug Adreßabhängige Adreßunabhängige Kommunikationsdaten Telefonnummer , KBA , CRM-IU-IC , Interaction Center , IS-U-CS-BT-IO , Move-in, Move-out , Problem
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