SAP Knowledge Base Article - Public

2445086 - Custom Report disappears after adding it to a new Report Group in LMS


  • Uploading a new LMS Custom Report, the report works fine
  • Add the report to a new Report Group, the report disappears


  • SAP SuccessFactors
  • Learning Management System (LMS)

Reproducing the Issue

  1. Login as a Report Admin
  2. Upload .zip of a custom report
  3. Test the report runs successfully
  4. Edit the report and add it to a new Report Group
  5. The report disappears


  • The Report Group has an ID but no name


Here are the steps to take to add a name to the Reporting Group:

  1. Login to Learning Admin
  2. Click "References" icon in top right
  3. Select System Admin > Report Groups
  4. Search for the Report Group that is problematic
  5. Open it in Edit mode
  6. Add in the Report Group name
  7. Save Changes
  8. Re-test adding the report to the report group


SF SuccessFactors LMS Learning Management System PRD report custom BIRT add group grouping edit change modify disappear gone not appear visible search cannot unable find , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , Problem


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