Symptom
Users are experiencing long load times when opening the Position Tile and when applying filters.
Environment
SuccessFactors Succession Management (MDF-Position based nominations)
Resolution
The Position Tile view is recommended for users who are responsible by department or level, for managing succession plans of discrete positions that are not necessarily connected by a position hierarchy. The performance of this view will not be ideal if users have permission to all positions in a large-scale company. Therefore we recommend to only give access to this view to users with permission for a limited set of positions (e.g. those of a certain division, or just the top 3 levels of positions reporting to the board, etc.).
To improve the initial loading time, it's possible to disable the sorting of the Positions by Position Title. By disabling the sorting, the system does not need to finish loading all positions to start displaying results, which provides much better user experience for users who have permissions to a large number of positions. To disable the sorting, please follow the below steps:
- Go to Admin Center > Succession > Succession Settings.
- Enable the checkbox "Remember user's view, display options and 9-box results in Succession".
- Save.
However, besides this option of disabling the sorting, there is no short-term performance enhancement solution at the moment for users with access to all positions (for example, more than 50.000). If you cannot restrict the number of positions in the user role’s permissions, please have these user roles rather use the Succession Org Chart.
See Also
See article 2445215 - Succession Management – Restricting target population for the Position object for information on how to restrict the target population for the Position object.
Keywords
slowness performance issue Position Tile MDF Positions initial load loading page apply filters add filter criteria , KBA , LOD-SF-SCM , Succession Management , LOD-SF-SCM-SYS , System Performance , LOD-SF-SCM-POS , Position Imports, Sync, Tiles etc. , Problem